Healthcare organisations rely on complex, critical software to deliver patient care, manage compliance, and streamline operations. Our software escrow services support regulatory obligations, operational continuity, and digital transformation. We work with you to assess escrow requirements across essential systems like EHRs, billing platforms, learning tools, and home care solutions.
We can hold platform instances like Epic, Athenahealth, and ModMed, and support release events in the event of vendor failure or dispute.
Maintain access to tools like HealthStream, which support mandatory training, certification, and regulatory readiness.
Establish legal rights to your critical systems. Our services include scenario testing and verification to help ensure continuity of care and operations.
Healthcare organisations are navigating a fast-moving, tech-enabled future. Digital platforms now underpin nearly every function, ranging from managing patient records to processing claims and coordinating home care. But many of these systems are delivered by third-party vendors, introducing risk to continuity, compliance, and patient safety.
Software escrow agreements give you the legal right and practical means to access your supplier’s source code and documentation if they’re no longer able to support the application. This supports continuity across essential platforms such as Epic, Athenahealth, Inovalon, ModMed, and NextGen Healthcare.
We also offer verification and scenario testing services. We will confirm that deposits are complete, functional, and rebuildable. This is particularly valuable for compliance-focused systems like HealthStream or LexisNexis Intelligent Investigator, helping you demonstrate proactive third-party risk oversight.
Whether you’re operating a frontline NHS trust, a private practice, a mental health provider, or coordinating vulnerable patient care through platforms like AlayaCare or Ensora, Escode works alongside your teams to build on your business continuity, resilience planning and third-party risk management.
Speak to a specialist today about embedding software escrow and verification into your healthcare operations.
Whether you're managing EHRs, care delivery tools, or compliance systems, we’ll support your wider operational and third-party risk management processes, so you can continue delivering care.