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FAQs

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Learn about services, depositing, billing, pricing and more.

Security and Privacy

Where is my data stored?

We store physical and digital deposits in secure vaults across the UK, EU, and US.

What kind of physical security is in place?

Our vaults are housed in ISO-accredited, access-controlled facilities with 24/7 monitoring and multi-factor authentication.

Who has access to the vaults and deposits?

Only a select, security-cleared team has access to manage vault content, and all access is logged and audited.

Is my data encrypted?

Yes. Deposits are encrypted in transit and at rest using industry-standard AES-256 protocols.

What security measures are in place for the View Portal?

The View Portal, platform, and data all reside within NCC Group’s secure, isolated infrastructure that is monitored 24/7 by NCC Group’s CREST-accredited SOC. Escrow deposit uploads and source control connections are encrypted with technologies such as AES-256 algorithms, and source control deposits are downloaded via SSH or HTTPS, depending on the selected method. Additionally, we have ISO 9001 and 27001 certifications demonstrating our quality and robust security measures.

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